Category: Tow Canada Featured Articles

Un-Ruffling Feathers

By Aidan Coles Customer service is often a balancing act between the expectations of customers, the company, and employees. There are days when words just pour out of me. And there are days I cannot string together...

Rotator 101

by Larry Styba — Before you get in any tow truck, you have to know how to use it. Since Discovery Channel started airing Highway Thru Hell and their most recent towing reality show...

Dr. Hook

by Blake Desaulniers — Nick Roscoe has seen the Winnipeg towing industry through good times and bad. Nick Roscoe has a knack for success. From the early days in 1983, with a group of...

Cutting Corners

by Megan Hooge — Sometimes the tough jobs are best left to the experts. In early February, authorities opened the ice roads for the first time that winter on Willow Bunch Lake in Assiniboia,...

Dispatchers

by Kim Baerg — Life as a dispatcher — it’s busy. Some small, one-man tow truck operators do not need dispatchers, but sometimes wish they had one. Everyone else in the towing industry cannot...